Contact Us
General Contacts
Questions? If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.
E-mail: |
ttbquestions@ttb.treas.gov |
Telephone: |
202-453-2000 |
Address |
Alcohol and Tobacco Tax and Trade Bureau
Public Information Officer
1310 G Street, NW.,
Suite 300
Washington, D.C. 20220 |
Use the TTB Organizational Directory to find the e-mail, phone number, and mailing addresses of offices and divisions located at TTB headquarters.
E-mail Response Policy
When you send us your e-mail address we will not share it with anyone outside of the TTB staff. We will use your e-mail address to respond to your requests for information only. However, there is an exception for e-mail comments submitted in response to Notices of Proposed Rulemaking (see “Comments” section under our Privacy Notice).
We strongly advise you not to submit personal information (e.g., Social Security Number, Employer Identification Number, Permit Registry Number, etc.) via e-mail because this information is not protected or secure. In your e-mail you may identify the type of business you would like to discuss, and let us know when and how we may contact you. To learn more on how we protect your privacy read our Privacy Notice.
Regional Contacts
National Revenue Center (NRC) – the Bureau’s nexus of permit and tax collection activities.
Email |
General Inquiries: ttbquestions@ttb.gov
List of NRC E-mail Contacts provides you with e-mail addresses for questions related to a specific commodity or tax area. |
Telephone |
513-684-3334 or
Toll-Free at 1-877-TTB-FAQS (1-877-882-3277) |
Federal Tax Stamp Line |
513-684-2979
Toll-Free at 1-800-937-8864 |
Address |
National Revenue Center
550 Main Street, Suite 8002
Cincinnati, Ohio 45202 |
Field Offices
TTB has field offices in several major U.S. cities, as well as Puerto Rico. The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.
Use this chart to guide you in selecting the appropriate office to contact.
Tax Audit Division (TAD) |
Use the TTB District Field Offices map to find the address of the TTB field office nearest you. |
Trade Investigations Division (TID) |
Use the TID Contact Information page to find the Trade Investigations field office nearest you. |
For all industry operations in Puerto Rico and the Virgin Islands |
District Director (Investigations), Puerto Rico Operations
Suite 310
Torre Chardon
350 Chardon Avenue
San Juan, PR 00918 |
Telephone |
787-766-5584 |
Fax |
787-766-6426 |
Laboratories
Laboratory |
Address |
Email |
Telephone |
Beverage Alcohol Laboratory and Nonbeverage
Products Laboratory |
6000 Ammendale Road
Beltsville, Maryland 20705-1250 |
laboratory@ttb.gov |
240-264-1496 |
Compliance Laboratory |
490 N. Wiget Lane
Walnut Creek, California 94598 |
laboratory@ttb.gov |
925-280-3651 |
TTB Industry Analysts
TTB desires to maintain a high level of communication with industry members, trade associations, state governments and other Federal agencies. Our Industry Analysts are responsible for:
- Maintaining contact with all phases of activity within the industry;
- Assisting in preparation of proposed legislation;
- Identifying industry changes;
- Assessing trends and current statistical results; and
- Providing efficiency of service through attendance at seminars and industry meetings.
Please feel free to contact our Analysts as a resource and point of contact on national issues of mutual concern.
Toll-Free Numbers
Contact |
Telephone |
Topics |
Advertising, Labeling, and Formulation Customer Service Desk
|
1-866-927-ALFD (2533)
|
Advertising, labeling, and formulation. |
National Revenue Center |
1-877-TTB-FAQS (1-877-882-3277)
|
Permits, applications, claims, filing excise tax returns, and other tax collection activities |
Federal Tax Stamp Question Line |
1-800-937-8864
|
Federal Tax Stamp |
Other Contacts
Contact/Address |
Telephone/Fax |
Email |
Freedom of Information Officer
1310 G Street, NW.,
Suite 200 East
Washington, DC 20220 |
(202) 453-2063 or
(202) 453-2265 (o)
(202) 453-2511 (f) |
ttbfoia@ttb.gov |
Public and Media Affairs
Arthur Resnick
1310 G Street NW, Ste 300-E
Washington, DC 20220 |
(202) 453-2134 (o)
(202) 453-2311 (f) |
Arthur.Resnick@ttb.gov |
Thomas Hogue
Congressional Liaison
1310 G Street NW
Suite 300-E
Washington, DC 20220 |
(202) 453-2180 (o)
(202) 435-7279 (f)
(240) 744-2346 (c) |
Thomas.Hogue@ttb.gov |
State Liaison
Forrest Chapman
8325 Horseshoe Drive
Lincoln, NE 68516 |
(402) 486-1774 (o) (f)
(402) 540-2611 (c) |
Forest.Chapman@ttb.gov |
Web Site Technical Contacts
Send questions or suggestions about our Web site to TTBWebmaster@ttb.gov.
