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TTBGov Advertising, Labeling and Formulation Division Contact

Consumer Corner

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Advertising, Labeling and Formulation Division

Alcohol and Tobacco Tax and Trade Bureau
Advertising, Labeling and Formulation Division
1310 G Street, NW., Box 12
Washington, DC 20005


Customer Service Desk (202) 453-2250

or Toll Free (866) 927-ALFD (2533)

FAX: (202) 453-2984
E-MAIL: alfd@ttb.treas.gov

Our Customer Service line offers you the opportunity to select the best option that pertains to your inquiry. Once you reach our Customer Service line, please listen carefully to the menu and select from the following options:

  1. Address, Fax and Hours of Operation;
  2. Technical Questions Regarding COLAs Online and COLAs Online Password Resets;
  3. COLAs Online Registration;
  4. Formulation, Statements of Process, Pre-Import Letters, Malt Beverage Labels or Distilled Spirit Labels;
  5. Alcohol Advertising; and,
  6. Technical Questions Regarding Wine Labeling or Status of Wine Applications.