Knowledge Management Staff

MISSION

The Knowledge Management Staff facilitates the sharing and using of information and knowledge to guide regulated industries and Bureau operations.

Develop and implement knowledge management systems, applications, and techniques in supporting a knowledge-sharing organization.
Create, manage, and optimize the content and services of the TTB public and internal Web sites.
Develop and manage TTB forms, print orders, and publications.
Maintain TTB’s official records schedule.
Manage the collection and disposition of all Bureau records.
Establish plain language guidelines and principles for the Bureau.
Manage the TTB Information Resource Center to collect internal and external information and to organize it into an accessible resource.