National Revenue Center Contact Form

Please complete the form below so we can provide quick service.

  • To check the status of your Permits Online application/amendment, call 877-882-3277 and select option 1.
  • To have your Permits Online account unlocked, call 877-882-3277 and select option 4, then option 3.

Yellow icon with a black exclamation mark. Filing a Claim? To avoid potentially significant delays, we have set up and strongly encourage you to use our electronic submission process to send your claim form and supporting documentation. Expect significant delays for claims submitted in hard copy by mail. More information.

*Required field

How may we help you?

*Comments.  Please provide as much information as possible so that we may better assist you.


You may include one attachment (multiple pages) per submission. Acceptable file types: Word, Excel, PDF, JPG, PNG, GIF


Tell us about you and your business

*First Name   *Last Name  

*Business Name
* Enter the name that appears on your TTB permit/Brewer's Notice/application, or enter "None" if those documents do not apply.


Phone Call ID:   If you have contacted the TTB previously, please provide your phone call ID number.

Employer Identification Number

Permit/Registry Number

PONL Tracking Number

How can we contact you?

Alternate Email

*Telephone Number

Fax Number

Best time to contact

*Preferred Contact Method

If your submission is successful, you will be taken to a “Thank You” page, and you will receive an email confirming your submission within an hour or so.  If you do not receive an email confirmation, please resubmit your message.



Page last reviewed/updated: December 12, 2022