Financial Relief Contact Request

If you’re having trouble paying the taxes you owe, or if you’re not able to pay by the deadline, you may be eligible under the Internal Revenue Code for an installment agreement, an extension of time to pay, penalty waiver or abatement, or an offer in compromise. See Taxpayer Relief - Payment Options for more information.

To minimize penalties and interest, file all required federal excise tax returns, even if you cannot pay the full amount due.  For information about filing and payment deadlines, see our Taxes and Filing guidance and Operational Report requirements.  You can submit current and past due excise tax returns and operational reports electronically through

If you would like to discuss your financial relief options with TTB, please provide your contact information below.  TTB will contact you within 7 business days upon receiving your request.

In order for TTB to discuss sensitive tax matters, the contact person must either have Power of Attorney or Signing Authority on file with TTB.  If you do not have Power of Attorney or Signing Authority on file with us, please attach a properly executed TTB F 5000.8 or TTB F 5100.1 in the attachment field below.

Other questions? The National Revenue Center (NRC) is available to answer general questions via the NRC Contact Form.

*Indicates a required field

Tell us about you and your business

*First Name
*Last Name

*Business Name

(Ex: 00-0000000)  
TTB Registry/Permit

How can we contact you?


Alternate Email

*Telephone Number  

Alternate Phone Number

Fax Number

Best time to contact

*Preferred Contact Method  



Attach only Power of Attorney or Signing Authority forms. Do NOT attach copies of tax returns or reports.

File size limit: 7 MB.  Acceptable file types: Word, Excel, PDF, JPG, PNG, GIF


By submitting this form, you agree that TTB may transmit your confidential returns and return information, as defined by 26 U.S.C. 6103, to the email address submitted on this form for the purpose of processing your request.


If your submission is successful, you will be taken to a “Thank You” page, and you will receive an email confirming your submission
within an hour or so. If you do not receive an email confirmation, please resubmit your message.

Green icon with a white phone. CONTACT US - If you have general questions please contact us online using the National Revenue Center Contact Form, or call 877-882-3277 / 877-TTB-FAQS (toll free), between the hours of 8 a.m. to 5 p.m. EST, Monday through Friday.


Page last reviewed/updated: April 6, 2022