Processing Time Information for Alcohol Label and Formula Applications Just Got a New Look!

Posted 06/27/2018

We have updated our processing time pages for alcohol beverage labels and formulas. We know the importance of up-to-date processing time information to industry members, as it helps to support critical product and operational planning. The redesigned pages add to the existing information that our customers and stakeholders have come to rely on – including processing times over the past two weeks and the popular "now processing new applications received on" – and provide additional insights related to our performance.

Check out the new features!

  • The Compliance Matters section provides processing time data by the number of times we returned an application to an industry member for correction.  Application errors can substantially influence processing times, and this information helps to clarify applicant expectations.  We also encourage you to review our labeling and formulation guidance prior to submission to increase the chances of your application getting approved the first time!

Compliance Matters

  • The TTB Customer Service Goals section provides our service standards for each application type – labels, formulas, and formulas that require sample analysis – including how often we meet the standards. This information demonstrates our commitment to timely, quality, and consistent service to those we regulate.

The new TTB Customer Service Goals section provides our service standards

We hope you find these updated pages useful in your day-to-day operations. Tell us what you think.  We are always looking for ways to improve our customer service. Please send us your comments using our online contact form.

 

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Page last reviewed: September 27, 2017
Page last updated: July 12, 2018
Maintained by: Office of Communications