Office of Information Resources

Office of the Chief Information Officer

Chief Information Officer

Robert Hughes

Mission

The Office of the Chief Information Officer (OCIO) provides effective and secure information technology (IT) solutions that allow us to carry out our mission without imposing undue burdens on the industries we regulate.

What We Do

OCIO's responsibilities are divided into four categories:

IT Infrastructure and Customer Support

  • Provide for all TTB electronic mail, file storage, office applications, and custom application hosting services including the Internet and intranet.
  • Provide all TTB customer support including Help Desk and provisioning and maintaining client hardware and software.
  • Provide daily security administration, including account generation, anti-virus programs, and security compliance monitoring.

Application Development and Maintenance and Quality Programs

  • Provide oversight of all TTB Custom Application Development and Maintenance.
  • Provide Configuration Management (CM), Data Management (DM), and Independent Verification and Validation (IV&V), including policy and documentation for TTB IT functions.

Information Systems Security (as the Information Systems Security Officer)

  • Perform daily security assurance, including periodic intrusion detection, periodic penetration testing, and periodic vulnerability scanning.
  • Develop, maintain, and publish IT security policy to ensure compliance with all federal regulations.

Enterprise Architecture, IT Capital Planning and IT Strategic Planning

  • Implement IT governance.
  • Develop, maintain, and publish IT performance measures, TTB Enterprise Architecture, and the TTB IT Strategic Plan.
  • Maintain the IT investment portfolio.
  • Develop and maintain TTB IT Business Cases (OMB-300B).

Description: http://icons.iconarchive.com/icons/judge/iphone/128/phone-icon.png CONTACT US
For more information about OCIO, or for issues relating to TTB's IT infrastructure, customer support, and other IT needs, contact by email at TTB.Helpdesk@ttb.gov.

Please direct correspondence to:

Alcohol and Tobacco Tax and Trade Bureau
Office of the Chief Information Officer
1310 G Street, NW, Box 12
Washington, DC 20005

 

 

Page last reviewed/updated: 03/16/2016

TTB
No FEAR Act | Disaster Relief | Treas.gov | Inspector General | White House |
USA.gov | Webmaster | Business.USA.gov