Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB)

Questions?  If you have general questions relating to our policies, programs, regulated commodities, or procedures, please visit Frequently Asked Questions. See the Commodity Experts links below and other information for direct contacts. 

Popular Topics Contacts TTB Commodity Experts • General Contacts
Stay Informed • Industry Operations in Puerto Rico and the U.S. Virgin Islands
 • TTB LaboratoriesOther Important Contacts


Popular Topics Contacts

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TTB Commodity Experts

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General Contacts

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Stay Informed

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Industry Operations in Puerto Rico and the U.S. Virgin Islands

Puerto Rico Operations
Torre Chardon
350 Ave Carlos Chardon, Suite 310
San Juan, PR 00918-2156

For Issues with P.R/V.I Permit Applications and Taxes
Telephone: 787-766-5584, 202-453-3166, 202-453-3167, or 202-453-3168

Fax: 787-766-6426

Trade Investigations Division:
Telephone: 202-453-3164

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TTB Laboratories

Laboratory or Program



Online Form

Beverage Alcohol Laboratory

6000 Ammendale Road
Beltsville, Maryland 20705-1250


Contact the Scientific Services Division

Nonbeverage Products Laboratory

6000 Ammendale Road
Beltsville, Maryland 20705-1250


Tobacco Laboratory

6000 Ammendale Road
Beltsville, Maryland 20705-1250


Compliance Laboratory

490 N. Wiget Lane
Walnut Creek, California 94598


Chemist Certification Program

490 N. Wiget Lane,
Walnut Creek, CA 94598


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Other Important Contacts



TTB Help Desk or see specific contact information for each TTB Online applications.

TTB Online Applications problems such as:

  • Application Error Messages
  • Inactive Account
  • Password Assistance
  • Registration Questions

TTB Webmaster

Website technical issues not relating to TTB Online applications

Section 508 Coordinator

Comments or questions about accessing TTB Online applications and Web pages with assistive technology devices commonly used by people with disabilities

Freedom of Information Act Officer
1310 G Street NW, Box 12
Washington, DC 20005
Phone: 202-882-9904 or
Fax: 202-453-2331

FOIA and Privacy Act requests, electronic reading room, Privacy Impact Assessments, and System of Records Notice

Director, Congressional and Public Affairs
1310 G Street NW, Box 12
Washington, DC 20005
Phone: 202-453-2180
Fax: 202-453-2912

Press releases, speeches and testimonies, and announcements

Open Data Point of Contact

Open Data and Open Government

Plain Language Point of Contact

Plain Language Guidelines

Director, Office of Industry and State Outreach
Phone: 202-453-2142

TTB Newsletters, conferences, and outreach

Office of the Administrator
Phone: 202-453-2000

Contacting the Administrator's Office

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Blue icon with a white circle around an exclamation mark for a note. Note

Representatives are generally available 8 a.m. to 5 p.m. (ET) Monday through Friday (except for federal holidays).

When you send us your contact information we will not share it with anyone outside of the TTB staff. We will use your information only for the purposes for which it was provided. For more information about how TTB protects your privacy, see our Privacy Policy.

Page last reviewed: February 25, 2016
Page last updated: October 1, 2021 
Maintained by: Office of Communications