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Permits Online: Auto Account Registration of Key Contacts

A key contact is someone with ownership stake in the business who is authorized to sign and act on behalf of the business. You are required to designate at least one key contact with each Entity application.  This ensures that someone within the business will have access to business information on file with TTB in addition to any individuals listed as a Power of Attorney.

If you have been identified in an Entity application as a key contact and you do not currently have an account in Permits Online, one will be set up automatically for you. Once the account has been created, you will receive an email containing your User ID and a temporary password. You will also receive a separate email with instructions on how to activate your account.

Password Rules

Your password must meet the following requirements:

Minimum of 8 characters

Must contain each of the following:

  • At least 1 upper-case letter
  • At least 1 number
  • At least 1 special character: ! # $ % ^ * ( ) +

Your password cannot:

  • Contain your user ID
  • Contain the following special characters: ' " _  = & @
  • Start with a number or special character
  • Be any of your previous 10 passwords
  • Be a password that you have used in the last 48 hours

Go back to the Permits Online Help Center


You cannot use your COLAs Online and/or Formulas Online username and password for this application. To unlock your Permits Online account or if you are having issues with the online application, contact us online or call Customer Support at 877-882-3277. Skip the phone calls and see our Online Help Center for password reset.



Permits Online makes it easy for you to electronically apply for and update the permit, registration, or notice you need to operate a TTB-regulated business. Once you have registered to use Permits Online, just log in and follow the instructions and prompts for submitting your application package. There is no fee to apply.



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance about Permits Online see our TTB Online Help Center.

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Last updated: March 28, 2024
Maintained by: National Revenue Center