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System Alert: Permits Online will be unavailable from July 26 through July 30 so that we can implement major improvements to the system.  The New Permits Online will be available on July 31, 2018.  Read more.

Permits Online Customer Page

Permits Online makes it easy for you to apply for the type of permit you need to start your business.  Once you have registered as a Permits Online customer, just follow the instructions and prompts for submitting your application.  There is no fee to apply.

In most cases, once your application is submitted electronically, you're done. There are no forms to sign. Once you submit your information, we begin processing your application and send you a tracking number. You can log into Permits Online anytime to check the status of your application. If you are prompted for additional documentation during the application process, you can easily upload the required documents electronically. 

Already Have an Account?

New to Permits Online?

Get started now!  Follow these steps to register as a Permits Online customer.

  1. CREATE your username and password
  2. PROVIDE your contact information
  3. ACTIVATE your account

Help Topics

Passwords and Accounts

Training/Customer Resources

How Do I…?

Turnaround (Processing) Times


Phone NOTE

You cannot use your COLAs Online and/or Formulas Online username and password for this application. To unlock your Permits Online account or if you are having issues with the online application, contact us online or call Customer Support at 877-882-3277. Skip the phone calls and see our Online Help Center for password reset.



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance about Permits Online see our TTB Online Help Center.

Tell us what you think. We are always looking for ways to better serve you. Please send us your comments.

Page last reviewed: November 22, 2017
Page last updated: July 17, 2018
Maintained by: Office of Communications

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