Contact Information For Wine | TTB: Alcohol and Tobacco Tax and Trade Bureau

We desire to maintain a high level of communication with industry members, trade associations, state governments and other federal agencies.

We provide a list of Frequently Asked Questions on a variety of topics. The answer to your question may be in this list.

Please feel free to contact TTB for more information about the following subjects:

Bonded Wine Premises Operations (permits, applications, bonds, tax payments, etc.)
Wine Advertising, Labeling, and Formulations
TTB Online Applications
International Trade
General Wine Regulations (including regulations for mead and cider and American Viticultural Areas)

Subject	Office	How to Contact	Additional Online Information
BONDED WINE PREMISES OPERATIONS			Return to Top
Bonded wine premises operations (Permits, applications, bonds, tax payments, etc.)	National Revenue Center (NRC)	Phone: 877-882-3277 (toll free) 877-TTB-FAQS (toll free) Online Form: Submit Inquiry Mail: TTB National Revenue Center 550 Main Street, Room 8970 Cincinnati, Ohio 45202	Additional NRC contact information
WINE ALCOHOL LABELING AND FORMULATIONS			Return to Top
Wine alcohol labeling and formulas	Alcohol Labeling and Formulation Division (ALFD)	Phone: 866-927-2533 (toll free) 866-927-ALFD (toll free) Option 5: Alcohol advertising questions Option 6: Technical questions about labeling or status of wine applications Option 7: Questions about wine formulas Online Form: Submit Inquiry	ALFD Home Page
TTB ONLINE APPLICATIONS			Return to Top
Permits Online (PONL) General Questions/ permit status ---------------------------- PONL password reset or other technical issues	National Revenue Center (NRC) ---------------------------- TTB Help Desk	Phone: 877-882-3277 Online Form: Submit Inquiry ---------------------------- Phone: 877-882-3277, Option 2 (toll free) Online Form	Permits Online Customer Support Includes: Registration information and user guide How to submit amendments to permits Self-help password reset and expired or forgotten password reset Average permit processing times
COLAs Online General questions ---------------------------- COLAs Online password reset or other technical issues ---------------------------- Managing online COLA submissions, including checking status and amending online COLA applications	Alcohol Labeling and Formulation Division (ALFD) ---------------------------- TTB Help Desk ---------------------------- Alcohol Labeling and Formulation Division (ALFD)	Phone: 202-453-2250 (local) 866-927-2533 (toll free) 866-927-ALFD (toll free) Online Form: Submit an Inquiry ---------------------------- Phone: 866-927-2533, Option 2 (toll free) Online Form ---------------------------- Utilize the "My eApplications" feature on your COLAs Online account	COLAs Online Frequently Asked Questions COLAs Online Public Registry COLAs Online Customer Support Includes: Registration information and user guide Average label processing times Self-help user ID and password info
Formulas Online (FONL) General questions ---------------------------- FONL password reset or other technical issues ---------------------------- Managing online formula submissions, including checking status and submitting edits or corrections	Alcohol Labeling and Formulation Division (ALFD) ---------------------------- TTB Help Desk ---------------------------- Alcohol Labeling and Formulation Division (ALFD)	Phone: 202-453-2250 (local) 866-927-2533, Option 7 (toll free) 866-927-ALFD), Option 7 (toll free) Online Form: Submit Inquiry ---------------------------- Phone: 866-927-2533, Option 2 (toll free) Online Form ---------------------------- Utilize the "My Submissions" feature on your FONL account	Formulas Online Customer Support Includes: Registration information and user guide Self-help password reset and expired or forgotten password reset Average beverage alcohol formula processing times
INTERNATIONAL TRADE			Return to Top
Import/export requirements for wine	International Affairs Division (IAD)	Phone: 202-453-2260 (local) Email: Contact IAD online Mail: Alcohol and Tobacco Tax and Trade Bureau Director, International Affairs Division 1310 G Street NW, Box 12 Washington, DC 20005	IAD Resources Includes: Export Certificate Program US requirements for importing/exporting alcohol International import/export requirements Requirements for importing samples
Technical wine issues and wine trade issues	International Affairs Division (IAD)	Phone: 513-684-3289 (local) Email: winetradeadvisor@ttb.gov Mail: Alcohol and Tobacco Tax and Trade Bureau 490 N. Wiget Lane Walnut Creek, CA 94598
GENERAL WINE REGULATIONS (INCLUDING MEAD AND CIDER)			Return to Top
General wine regulatory issues, including: Production Storage, treatment, and finishing Losses Standards of identity Standards of fill Removal, return, and receipt of wine	Regulations and Rulings Division (RRD)	Phone: 202-453-2265 Online Form: Submit Inquiry Mail: Alcohol and Tobacco Tax and Trade Division Director, RRD 1310 G Street, NW Box 12 Washington, DC 20005	RRD Home Page Wine Frequently Asked Questions TTB Wine Regulations: 27 CFR part 4 (labeling and advertising, standards of identity, grape varietal names) 27 CFR part 12 (foreign nongeneric names of geographical significance) 27 CFR part 16 (health warning statement) 27 CFR part 24 (establishment and operation of facilities, wine production)
American Viticultural Areas (AVAs) General AVA questions Creating and submitting an AVA petition Established and pending AVAs	Regulations and Rulings Division (RRD)	Phone: 202-453-2175 (local) Online Form: Submit Inquiry Mail: Alcohol and Tobacco Tax and Trade Bureau AVA Program Manager 1310 G Street, NW Box 12 Washington, DC 20005	AVA regulations at 27 CFR part 9 AVA Manual for Petitioners List of Established AVAs List of Pending AVA Petitions