Permits Online: Registering for an Account

Permits Online has a self-registration feature which allows users to instantly register online.  Just select the "New Users: Register for an Account" link located in the log in box of the Permits Online home page.

registering-for-an-account

Careful! You cannot use your COLAs Online/Formulas Online user ID and password to login to Permits Online.

Important!  Be sure to provide a valid email address when completing the contact information section of the registration. You will receive an email at that address which contains important information needed to activate your account. If you are unable to access this email, you will not be able to activate your account.

Password Rules

Your Permits Online password expires every 60 days. Change your password before it expires for continuous access. If you do not change your password on time, your account will be locked. For assistance unlocking your account, please call us at 877-882-3277, or contact us online.
Your password must meet the following requirements:

Minimum of 8 characters

Must contain each of the following:

  • At least 1 upper-case letter
  • At least 1 number
  • At least 1 special character:  !  #  $  %  ^  *  (  )  +

Your password cannot:

  • Contain your user ID
  • Contain the following special characters: '  "  _  =  &  @
  • Start with a number or special character
  • Be any of your previous 10 passwords
  • Be a password that you have used in the last 48 hours

Step-by-Step: Registering for an Account

You can register for a Permits Online account by clicking on "Register for an Account" at the top of the screen or "New User: Register for an Account" under the login information.

registering-for-an-account

Account Registration: Accept the terms and select "Continue Registration."

registering-for-an-account

Login Information: Enter your user name, email address, password, secuity question and answer

registering-for-an-account

Contact Information: Click "Add New" to enter your contact information

registering-for-an-account

Enter your Contact Information, select "Continue"

registering-for-an-account

Contact Detail: Mark the box and click "Confirm"  

registering-for-an-account

Contact Information: Review your information and click "Continue Registration"

registering-for-an-account

Confirmation: Your account has been created, but has not yet been activated.  You will receive an email with activation instructions.

registering-for-an-account

Account activation email: You must click the link in the email to complete your registration

registering-for-an-account

Log in: You have successfully registered.  Log in to begin.

registering-for-an-account

 

Go back to the Permits Online Help Center

PhoneNOTE

You cannot use your COLAs Online and/or Formulas Online username and password for this application. To unlock your Permits Online account or if you are having issues with the online application, contact us online or call Customer Support at 877-882-3277. Skip the phone calls and see our Online Help Center for password reset.

 

Phone CONTACT US

For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance about Permits Online see our TTB Online Help Center.

Tell us what you think. We are always looking for ways to better serve you. Please send us your comments.

Page last reviewed: July 30, 2018
Page last updated: July 30, 2018
Maintained by: National Revenue Center