Permits Online: Two - Hour System Timeout

For security reasons, Permits Online has a two - hour timeout whether you are active or inactive.

What this means is two hours after you log in to Permits Online:

  • you will be automatically logged out
  • your work will not be automatically saved, and
  • you will lose any information you have not previously saved 

To avoid losing your work we recommend that you use the "Save and Resume Later" buttons to save your work often.

Go back to the Permits Online Help Center



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance with Permits Online see our TTB Online Help Center.

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Page last reviewed: July 30, 2018
Page last updated: July 30, 2018
Maintained by: National Revenue Center