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Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB)

Questions?  If you have general questions relating to our policies, programs, regulated commodities, or procedures, please visit Frequently Asked Questions. See the Commodity Experts links below and other information for direct contacts. 

Popular Topics Contacts

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TTB Commodity Experts

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General Contacts

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Stay Informed

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Industry Operations in Puerto Rico and the U.S. Virgin Islands

Puerto Rico Operations
Torre Chardon
350 Ave Carlos Chardon, Suite 310
San Juan, PR 00918-2156

For Issues with P.R/V.I Permit Applications and Taxes
Telephone: 787-766-5584, 202-453-3166, 202-453-3167, or 202-453-3168

Fax: 787-766-6426

Trade Investigations Division: 
Telephone: 202-453-3164

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TTB Laboratories

Laboratory or ProgramAddressTelephoneOnline Form
Beverage Alcohol Laboratory6000 Ammendale Road 
Beltsville, Maryland 20705-1250
240-264-1665Contact the Scientific Services Division
Nonbeverage Products Laboratory6000 Ammendale Road 
Beltsville, Maryland 20705-1250
Tobacco Laboratory6000 Ammendale Road 
Beltsville, Maryland 20705-1250
Compliance Laboratory 
(Facility Closed)

6000 Ammendale Rd
Beltsville, MD 20705-1250

The Compliance Lab in Walnut Creek, CA, closed on January 31, 2023. We transitioned our Compliance Lab operations from the Walnut Creek facility to our National Laboratory Center in Beltsville, MD.

Chemist Certification Program6000 Ammendale Rd
Beltsville, MD 20705-1250



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Other Important Contacts

TTB Help Desk or see specific contact information for each TTB Online applications.

TTB Online Applications problems such as:

  • Application Error Messages
  • Inactive Account
  • Password Assistance
  • Registration Questions
TTB WebmasterWebsite technical issues not relating to TTB Online applications
Section 508 CoordinatorComments or questions about accessing TTB Online applications and Web pages with assistive technology devices commonly used by people with disabilities
Freedom of Information Act Officer
1310 G Street NW, Box 12 
Washington, DC 20005
Phone: 202-882-9904 or
Fax: 202-453-2331
FOIA and Privacy Act requests, electronic reading room, Privacy Impact Assessments, and System of Records Notice
Director, Congressional and Public Affairs
1310 G Street NW, Box 12 
Washington, DC 20005
Phone: 202-453-2180
Fax: 202-453-2912
Press releases, speeches and testimonies, and announcements
Open Data Point of ContactOpen Data and Open Government
Plain Language Point of ContactPlain Language Guidelines
Director, Office of Industry and State Outreach
Phone: 202-453-2142
TTB Newsletters, conferences, and outreach
Office of the Administrator
Phone: 202-453-2000
Contacting the Administrator's Office

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Representatives are generally available 8 a.m. to 5 p.m. (ET) Monday through Friday (except for federal holidays).

When you send us your contact information we will not share it with anyone outside of the TTB staff. We will use your information only for the purposes for which it was provided. For more information about how TTB protects your privacy, see our Privacy Policy.

Last reviewed: February 25, 2016
Last updated: November 14, 2023
Maintained by: Office of Communications