Submitting a Claim Form to TTB

Posted 03/30/2020 by the Office of Communications

Our industries rely on timely refunds when filing claims. Claim forms are usually submitted by mail. As you know, at this time, we are very limited in our ability to receive and process any paper submissions sent to our office locations.

To avoid potentially significant delays, we have set up and strongly encourage you to use our electronic submission process to send your claim form and supporting documentation for that claim.

This process is only for submitting TTB Form 5620.8 Claim - Alcohol, Tobacco and Firearms Taxes. Ensure you only attach one claim form per submission together with the required documentation.

If you have questions about this process, please contact us using the National Revenue Center Contact Form, (with category type: Tax – Claims), or call 877-882-3277 / 877-TTB-FAQS (toll free), between the hours of 8 a.m. to 5 p.m. EST, Monday through Friday.

To learn more about conducting business with TTB, as well as how to contact us online, see TTB G 2020-3 - Tips for Timely Processing of TTB Approvals and Requests During COVID-19 Emergency.