It’s All About Service …. TTB's Updated Customer Service Pages are a Click Away

Posted 06/29/2016

Customer service is key to TTB's operations, and we try to incorporate timeliness, quality, and professionalism in that service.  We recognize that responsiveness to you, our industry members affects your business operations, so getting our website visitors to the right information is an important first step for improving the user experience.

In response to feedback from our Web survey, as well as additional comments from our industry members, we created two new pages at an improved  Contact Us page, and the TTB Online Help Center.

  • Our Contact Us page features direct contact links for our TTB industry experts, as well as our laboratories, and other important contacts across the bureau. We've also included links to popular topics at
  • Our recently completed TTB Online Help Center provides technical support for our TTB Online applications, information about taking care of your TTB-related business online, general information about the website, and more. 

These enhanced resources are designed to help get you to the right information easily and efficiently,  and to improve your experience at 

We love feedback. Tell us what you think! Take our Web survey or contact the TTB Webmaster.  


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Page last reviewed: June 29, 2016
Page last updated: June 8, 2017
Maintained by: Office of Communications