Power Outage Affecting the NRC Telephone Service
August 24, 2017
Telephone service at the TTB National Revenue Center (NRC) will not be available beginning at 3 pm ET Friday August 25, 2017, through noon ET Monday August 28, 2017, due to a planned power outage in the building. This affects all TTB phone numbers that begin with area code 513.
The NRC Call Center toll-free number, 877-882-3277, will also not be available during this outage. We've set up an alternative Call Center phone number, 202-508-0425, for use during this time. NRC Call Center hours are 8 am to 5 pm ET, Monday through Friday.
Customers are also encouraged to reach us using our Contact Form.