Power Outage Affecting the NRC Telephone Service

August 24, 2017

Telephone service at the TTB National Revenue Center (NRC) will not be available beginning at 3 pm ET Friday August 25, 2017, through noon ET Monday August 28, 2017, due to a planned power outage in the building.  This affects all TTB phone numbers that begin with area code 513. 

The NRC Call Center toll-free number, 877-882-3277, will also not be available during this outage.  We've set up an alternative Call Center phone number, 202-508-0425, for use during this time.  NRC Call Center hours are  8 am to 5 pm ET, Monday through Friday.

Customers are also encouraged to reach us using our Contact Form.