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Changing your password

Note: This page contains instructions and screenshots so you can see what to expect when using Permits Online, our online method of applying for a TTB permit, registration, or notice.

Log in to Permits Online now and change your password, or read on for more information and step-by-step instructions.

Your Permits Online password expires every 60 days. Change your password before it expires for continuous access. If you do not change your password on time, your account will be locked. For assistance unlocking your account, please call us at 877-882-3277, or contact us online.

Your password must meet the following requirements:

Minimum of 8 characters

Must contain each of the following:

  • At least 1 upper-case letter
  • At least 1 number
  • At least 1 special character:  !  # $ %  ^  *  (  )  +

Your password cannot:

  • Contain your user ID
  • Contain the following special characters: '  " _  =  & @
  • Start with a number or special character
  • Be any of your previous 10 passwords
  • Be a password that you have used in the last 48 hours

Step-by-Step: Changing your password before your account is locked

Log in to your Permits Online account

Select Account Management

Select "Edit" in the Login Information bar

Enter your old password, your new password, confirm your new password.  Click "Save."

See also Forgotten Username or Password


Go back to the Permits Online Help Center



Permits Online makes it easy for you to electronically apply for and update the permit, registration, or notice you need to operate a TTB-regulated business. Once you have registered to use Permits Online, just log in and follow the instructions and prompts for submitting your application package. There is no fee to apply.



You cannot use your COLAs Online and/or Formulas Online username and password for this application. To unlock your Permits Online account or if you are having issues with the online application, contact us online or call Customer Support at 877-882-3277. Skip the phone calls and see our Online Help Center for password reset.



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance about Permits Online see our TTB Online Help Center.

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Last updated: April 1, 2024
Maintained by: National Revenue Center