We are aware of an issue affecting Zix-portalized SMS messages and are working with vendors to resolve it. Messages accessed via an Authenticator app continue to process correctly.
Two-hour system timeout
For security reasons, Permits Online has a two - hour timeout whether you are active or inactive.
What this means is two hours after you log in to Permits Online:
you will be automatically logged out
your work will not be automatically saved, and
you will lose any information you have not previously saved
To avoid losing your work we recommend that you use the "Save and Resume Later" buttons to save your work often.
Permits Online makes it easy for you to electronically apply for and update the permit, registration, or notice you need to operate a TTB-regulated business. Once you have registered to use Permits Online, just log in and follow the instructions and prompts for submitting your application package. There is no fee to apply.