Permits Online: Key Contacts

Note: This page contains instructions and screenshots so you can see what to expect when using Permits Online, our online method of applying for a TTB permit, registration, or notice.

Permits Online requires that you designate at least one owner or officer of the business as a key contact within the "Signing Authority" section of each new and amended entity application.  Each entity must have at least one, but may have multiple key contacts.

The purpose of having a key contact is to ensure that there is a person at the TTB-regulated business who has access to all Permits Online applications and records for their company, rather than just the application contact, who may or may not have a long-term relationship with the permitted entity.

A key contact must be someone with ownership stake in the business and must be authorized to sign and act on behalf of the business (by name, not just by title).

If a person designated as a key contact does not already have a Permits Online account, one will be set up for them automatically when the application package is submitted.  Once the account is activated, key contacts have access to all entity and commodity operations applications and records on file for their entity.




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Permits Online makes it easy for you to electronically apply for and update the permit, registration, or notice you need to operate a TTB-regulated business. Once you have registered to use Permits Online, just log in and follow the instructions and prompts for submitting your application package. There is no fee to apply.



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance with Permits Online see our TTB Online Help Center.

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Page last reviewed: July 30, 2018
Page last updated: June 17, 2021
Maintained by: National Revenue Center