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TTB Newsletter for March 30, 2020

COVID-19 Special Edition

This special edition announces our new COVID-19 page on TTB.gov and a new online method to submit claims for tax refunds.


You can now find all of TTB’s COVID-19-related news and guidance in a single location. Check the page frequently to find new or updated information to help you and your business respond to the COVID-19 national emergency.


Submitting a Claim Form to TTB

Our industries rely on timely refunds when filing claims. Claim forms are usually submitted by mail. As you know, at this time, we are very limited in our ability to receive and process any paper submissions sent to our office locations.

To avoid potentially significant delays, we have set up and strongly encourage you to use our electronic submission process to send your claim form and supporting documentation for that claim.

This process is only for submitting TTB Form 5620.8 Claim - Alcohol, Tobacco and Firearms Taxes. Ensure you only attach one claim form per submission, together with the required documentation.

Yellow icon with a black exclamation mark. IMPORTANT: Expect significant delays for claims submitted in hard copy by mail.

Rounded Rectangle: Submit Claim

If you have questions about this process, please contact us using the National Revenue Center Contact Form, (with category type: Tax - Claims), or call 877-882-3277 / 877-TTB-FAQS (toll free), between the hours of 8 a.m. to 5 p.m. EST, Monday through Friday.

To learn more about conducting business with TTB, as well as how to contact us online, see TTB G 2020-3 - Tips for Timely Processing of TTB Approvals and Requests During COVID-19 Emergency.

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Please visit the homepage of TTB.gov for the most recent news, or visit the Contact Us page if you have any questions.