Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB)

Questions? If you have general questions relating to our policies, programs, regulated commodities, or procedures, please visit Frequently Asked Questions. See the Commodity Experts links below and other information for direct contacts.

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Industry Operations in Puerto Rico and the U.S. Virgin Islands

District Director (Investigations), Puerto Rico Operations
Suite 310
Torre Chardon
350 Chardon Avenue
San Juan, PR 00918
Telephone: 787-766-5584
Fax: 787-766-6426

TTB Laboratories

Laboratory or Program	Address	Telephone	Online Form
Beverage Alcohol Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	240-264-1665	Contact the Scientific Services Division
Nonbeverage Products Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	240-264-1594
Tobacco Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	240-264-1594
Compliance Laboratory	490 N. Wiget Lane Walnut Creek, California 94598	513-684-3356
Chemist Certification Program	490 N. Wiget Lane, Walnut Creek, CA 94598	513-684-3401

Other Important Contacts

Contact...	About...
TTB Help Desk or see specific contact information for each TTB Online applications.	TTB Online Applications including Permits Online, Formulas Online, and COLAs Online assistance
TTB Webmaster	Website technical issues not relating to TTB Online applications
Section 508 Coordinator	Comments or questions about accessing TTB Online applications and Web pages with assistive technology devices commonly used by people with disabilities
Freedom of Information Act Officer 1310 G Street NW, Box 12 Washington, DC 20005 Phone: 202-882-9904 or 202-453-2265 Fax: 202-453-2331	FOIA and Privacy Act requests, electronic reading room, Privacy Impact Assessments, and System of Records Notice
Tom Hogue Director, Congressional and Public Affairs 1310 G Street NW, Box 12 Washington, DC 20005 Phone: 202-453-2180 Fax: 202-453-2912	Press releases, speeches and testimonies, and announcements
Open Data Point of Contact	Open Data and Open Government
Plain Language Point of Contact	Plain Language Guidelines
Executive Liaison for Industry and State Matters Phone: 202-453-2142	TTB Newsletters, conferences, and outreach
Office of the Administrator Phone: 202-453-2000	Contacting the Administrator's Office

Note

Representatives are generally available 8 a.m. to 5 p.m. (ET) Monday through Friday (except for federal holidays).

When you send us your contact information we will not share it with anyone outside of the TTB staff. We will use your information only for the purposes for which it was provided. For more information about how TTB protects your privacy see our Privacy Policy.

Page last reviewed: February 25, 2016
Page last updated: March 2, 2018
Maintained by: Office of Communications

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