Home.National Revenue Center (NRC).Contact the National Revenue Center at TTB

National Revenue Center (NRC)

Contact the National Revenue Center at TTB

Alcohol and Tobacco Tax and Trade Bureau
National Revenue Center
550 Main Street
Suite 8002
Cincinnati, OH 45202-5215

Toll-Free 877-882-3277 / 877-TTB-FAQS
Call Center Hours: 8 a.m. to 11:30 a.m. and 12:30 p.m. to 5 p.m. EST, Monday through Friday
FAX: 202-453-2984
Email: TTBInternetQuestions@ttb.gov

We welcome your emails, but please be aware that email is not a secure method of communication. We strongly advise you not to include personal information (e.g., Social Security Number, Employer Identification Number, etc.) in your email.  Identify in your email the type of business that you would like to discuss, and let us know when and how we may contact you for additional information. You may also contact your State, Local, and other Federal regulatory agencies for additional licensing or permitting requirements.

Continental United States

Permits Online (PONL)

Alcohol & Tobacco Excise Tax Returns (Not Puerto Rico Returns)

Puerto Rico & Virgin Islands

Alcohol & Tobacco Tax & Trade Bureau

National Revenue Center
550 Main Street, Suite 8002
Cincinnati, Ohio 45202-5215

Toll-Free:

877-882-3277
877-TTB-FAQS

Email:

TTBInternetQuestions@ttb.gov

Toll-Free:

855-882-7665
855-TTB-PONL

Email:

Permits_Online@ttb.gov

TTB
Excise Tax
P.O. Box 790353
St. Louis, MO 63179-0353

Alcohol & Tobacco Tax & Trade Bureau

Puerto Rico Operations
Suite 310, Torre Chardon
350 Chardon Avenue
San Juan, PR 00918-2124

Telephone:

787-766-5584

Fax:

787-766-6426

Special Occupational Tax (SOT)

Firearms and Ammunition Excise Tax Returns

Toll-Free:

800-937-8864

TTB
Excise Tax
P.O. Box 979055
St. Louis, MO 63197-9000

More detailed contact information:

Type of Business or Proposed Business

Email Address

General Telephone Number

General Fax Number

Beer

  • Brewery
  • Brew Pub
  • Microbrewery
  • Sake Plant

ttbbeer@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)


202-453-2979

Beverage Alcohol

  • Importer
  • Wholesaler
  • Exporter
    (of beverage alcohol products such as wine, beer, or distilled spirits for commercial purposes)

ttbimport@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2979

Distilled Spirits

  • Distilled Spirits Plant
  • Alcohol Fuel Plant (contact the Permit group for all matters)

ttbspirits@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2996

Firearms and Ammunition

  • Manufacturer
  • Importer
    (of firearms and/or ammunition subject to the Federal Firearms and Ammunition Excise Tax (FAET))

ttbfaet@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2990

Importing and/or Wholesaling Beverage Alcohol for Commercial Purposes

  • Wine
  • Beer
  • Distilled Spirits

ttbimport@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

 

Industrial Alcohol/Spirits

  • Manufacturer of Non-Beverage Products (MNBP) (Contact the Tax group for all matters)
  • Tax Free Alcohol User (Contact the Permit group for all matters)
  • Specially Denatured Alcohol Dealer or User (Contact the Permit group for all matters)

ttbtaxfree@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2996

Special (Occupational Tax)

  • Retail Establishment (selling alcohol beverages)
    (Businesses such as a bar, restaurant or carry out selling beverage alcohol products)
  • Special (Occupational) Taxes (Tax stamp)

ttbtaxstamp@ttb.gov

Toll-Free:
800-937-8864

 

Tobacco

  • Importer or Manufacturer of Tobacco Products or Processed Tobacco
    (including processed tobacco, cigarette papers and tubes, other than retail)
  • Export Warehouse Proprietor

ttbtobacco@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2338

Wine

  • Winery
  • Bonded Wine Cellar
  • Taxpaid Wine Bottling House
  • Vinegar Plant

ttbwine@ttb.gov

Toll-free:
877-TTB-FAQS
(877-882-3277)

202-453-2338

Interested in opening a bar, restaurant or carry out selling beverage alcohol products, or want information on Special Taxes (Tax stamp) and other Federal Requirements for retail sales

ttbtaxstamp@ttb.gov
(Also, please contact your state for license information)

Labeling, Advertising or Formulation

alfd@ttb.gov

For general information, or if you have questions on topics not listed above, please contact us at: TTBInternetQuestions@ttb.gov
If you have technical questions or suggestions for our Web site, please contact the TTBWebmaster@ttb.gov

Page last reviewed: March 1, 2013
Page last updated: October 11, 2016
Maintained by: National Revenue Center

TTB
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