Permits Online Help Center | TTB: Alcohol and Tobacco Tax Trade Bureau

Guidance, videos, and tools to help you get the most out of Permits Online.

Getting Started • Using Permits Online • New Permits •
Amendments • Ceasing Business Operations • Training and Other Resources

Getting Started

First time using Permits Online? What to know before you start

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Using Permits Online

Accounts, passwords, and how Permits Online works

Accounts and Passwords
Self-register for an account Changing your password Forgotten user name or password Login Using One-time Verification Code (MFA)	How to identify email associated with your account Unlocking your account Auto account registration of key contacts
Accessing Records Filed on Paper or by a Colleague
Request to have records for applications filed on paper linked to your account	Request to have records for applications that were filed by a colleague linked to your account
Navigating in Permits Online
Overview of navigating in Permits Online How to upload documents Save and resume later	Editing applications before submission Two - hour system timeout
Accessing Information about Your Submissions
Viewing and Searching for Records on the My Submissions Page Application status Creating and using collections	Tracking numbers

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New Permits

How to apply for new permits, registrations, and notices

Getting Ready
Permits Online tutorial Getting started in a TTB-regulated industry Overview of the application process Preview applications for new permits, registrations, and notices	Applications that are not currently accepted through Permits Online Business entity records and commodity operations records What to gather before you apply
Submitting a New Application
How to apply for a new permit, registration, or notice Personnel questionnaires	Key contacts Editing applications before submission
After Filing
What happens after you submit Application status Correcting application errors and omissions	Permit application processing times How to retrieve your approval documents

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Amendments

How to make changes that require TTB approval

Getting Ready
Overview of the amended application process Choosing which records to amend	Preview applications for amended permits, registrations, and notices
Accessing Records Filed on Paper or by a Colleague
Request to have records for applications filed on paper linked to your account	Request to have records for applications that were filed by a colleague linked to your account
Submitting an Amendment Application
How to amend an approved permit, registration, or notice using Permits Online Personnel questionnaires	Key contacts Editing applications before submission
After Filing
What happens after you submit Application status Correcting application errors and omissions

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Ceasing Business Operations

What amended application to file when you go out of business. If applicable, final operational reports and tax returns must also be filed.

Preview the Amended Application for Termination of Business

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Training and Other Resources

Tools, videos, tutorials that will help you with the application process

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IMPORTANT

Permits Online makes it easy for you to electronically apply for and update the permit, registration, or notice you need to operate a TTB-regulated business. Once you have registered to use Permits Online, just log in and follow the instructions and prompts for submitting your application package. There is no fee to apply.

CONTACT US

For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or submit an online inquiry. For technical assistance about Permits Online see our TTB Online Help Center.

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